Holiday Inn Express Hotel & Suites Chicago-Algonquin, An Ihg Hotel, Algonquin

My stay at the hotel was a mixed experience. The rooms were not cleaned properly, and we even had to clean the bathroom ourselves. We couldn't use the hot tub due to giant water puddles in the room, which was disappointing. However, the staff was very friendly and accommodating, especially Tim. The location was convenient for a quick trip, but there were some issues with the staff and the cleanliness of the rooms.

The hotel had a nice room, but there was a bit of an odd smell. The location was convenient for my needs, and the service was amazing. However, the breakfast was not good and the hot tub was unusable.

My stay at the hotel was almost perfect! The rooms were spacious and inviting, but there was a minor issue that made me rate it a 4 instead of a 5. The service was top-notch, especially thanks to Assistant Manager Ashley and Tim, who were incredibly friendly and helpful. The location was just what I needed for a quick trip, though not the most vibrant surroundings. Dining was good overall, but a small inconvenience left room for improvement.

My stay at the hotel had its ups and downs. The room, unfortunately, didn't live up to expectations as it smelled like stale smoke and wasn't properly cleaned. However, the staff was friendly and informative despite the disappointing breakfast service. The location was perfect for my needs, and the dining experience, although not extraordinary, offered a decent variety of food. The facilities were adequate for a comfortable stay.

The hotel offers great value with spacious rooms, though some updating could enhance the experience. The service was friendly and helpful, especially from Assistant Manager Ashley and Tim, yet there were instances of delayed attention. The location is perfect for different needs, but some minor inconveniences occurred. The dining experience provided adequate selection but with room for improvement.